Survey: Shipper displeasure with ocean carriers grows
Smaller carriers serving particular markets got higher rankings from customers.
Shippers and freight forwarders were increasingly dissatisfied with container lines through 2016, according to a survey by Drewry Shipping Consultants and the European Shippers’ Council.
Savvy carriers that invest to raise standards have an opportunity to “truly stand out” in an increasingly…
Survey: Shipper displeasure with ocean carriers grows
Journal of Commerce