Audit firms zero in on freight delivery reliability
Many shippers overlook transportation data that monitor their delivery exceptions. Mining data about delivery exceptions might provide shippers with smarter, more-effectual transportation performance data. Photo credit: Shutterstock.
“Transportation is now about 75 percent, or even more, of the customer experience, says Bart De Muynck, research director, supply chain at Garner. He…
Audit firms zero in on freight delivery reliability
Journal of Commerce